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SHIPPING & RETURNS

SHIPPING POLICY

At this time, we offer local delivery exclusively within the charming city of Edmonton and its surrounding areas.

Our dedicated delivery service takes place every Thursday for a nominal fee of $5, ensuring your herbal and botanical treasures reach you conveniently.

 

Pick-up options are available throughout the rest of the week at Wintersweet Wellness Collective, providing flexibility that suits your schedule.

If you are unable to pick up your order in person and do not live in Edmonton or surrounding area, we're here to assist you. Simply reach out to us at amongthemaplesherbals@gmail.com, and we'll be happy to discuss shipping options to ensure your herbal products find their way to your doorstep.

Thank you for supporting our local community!

RETURN & EXCHANGE POLICY

Our handcrafted products are lovingly created in small batches, and their uniqueness is part of their charm. We take pride in the quality of each and every item we offer. However, we understand that personal preferences can vary. If, for any reason, you find yourself dissatisfied with a product, you have the option to return the unused portion.

To facilitate a return, kindly ensure that at least 90% of the product is returned to us. We are committed to providing you with the best possible experience, and your satisfaction is our priority.

 

Please reach out to us, and we will be more than happy to assist you with the return process and offer a refund. Your trust in our products is greatly appreciated, and we are dedicated to ensuring your complete satisfaction.

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